A. Shipping Costs and Information:
Shipping of goods is standardly only possible to the countries listed below and is carried out via DHL. You can find the applicable shipping costs in the table provided below. If you wish to have your order shipped to a different country, please send us an email (cosmicmoonlight@web.de) before placing your order, including the item with the quantity and the delivery address with the country and corresponding postal code. We will then inform you shortly whether we can also ship to the desired country and, if delivery to that address is possible, provide you with the shipping costs, as we need to inquire about shipping options and costs in advance with our shipping partner. No shipping to P.O. boxes or parcel stations. Shipping to England, the USA, and Canada is excluded.
I. Shipping within Germany:
The following conditions apply for shipping within the German mainland: For a shopping cart total of up to 60€, we charge 4,15€ for shipping costs. For orders between 60€ and 110€, shipping costs amount to 6,90€. For an order value of 110€ or more, shipping is free. Shipping is carried out via DHL with a tracking number. If you are shipping to German islands, please send us a message in advance.
II. Shipping Outside of Germany: We deliver to the following countries:
Zone No. 2 – > 7,00 €
Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary
Zone No. 3 – > 8,40 €
Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Portugal, Romania, Norway
Zone No. 4 – > 9,30 €
China (People's Republic), India, Japan, Canada, North Korea, Mexico, Thailand, Switzerland
As part of your order, additional taxes or costs (e.g., customs duties) may apply that are not collected or invoiced by us, but must be paid directly by you to the relevant customs or tax authorities. For details, please inquire with the respective authorities.
III. Delivery Times:
Please note that deliveries do not occur on Sundays and public holidays. Your order will be carefully packaged and shipped within 1-5 business days. If you have ordered items with different delivery times, we will ship the goods in a single shipment unless we have made other arrangements. In this case, the delivery time will be based on the item with the longest delivery time that you have ordered.
B. Payment Information:
I. For Shipping Within Germany: For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description:
Prepayment via bank transfer
Payment via PayPal
II. For Shipping Outside of Germany: For international deliveries, we offer the following payment option, unless otherwise specified in the respective product description:
Payment via PayPal
III. Detailed Information on the Individual Payment Options
Prepayment via Bank Transfer (only for payments within Germany): Please transfer the invoice amount to our bank account, indicating the purpose of use, conveniently within 7 days. If no payment is received within this time frame, the order will be automatically canceled.
PayPal: At the end of the ordering process, you will be automatically connected to PayPal. If the connection fails, please feel free to contact me for assistance.
C. More Informations
"I would be happy to create matching additions to the jewelry pieces in my shop, such as necklaces, earrings, rings, and bracelets, to create a harmonious jewelry set. If the offered jewelry items do not meet your expectations, please don't hesitate to send me a message. I look forward to designing your individual desired pieces of jewelry – tailored to your taste and as a personal unique item. Please note that there may be minimal variations between the depicted item and the delivered product. Each necklace, pendant, and motif is unique and may vary slightly. Color discrepancies may also occur due to lighting conditions, the camera, or differently calibrated screens. After your purchase, you will receive the invoice or receipt conveniently via email. My shop is aimed at end consumers; the jewelry is not intended for commercial resale. I would like to point out that custom-made or personalized items are excluded from exchange and the right of withdrawal."